Crisis Management
A crisis compresses decision-making into the moments when information is incomplete, emotions are heightened, and the consequences of delay are growing. Without clear responsibilities and communication, teams can duplicate effort, overlook critical updates, or make inconsistent commitments to customers and colleagues. Effective crisis management begins before an incident, with a shared understanding of how people will recognise a problem, raise concerns, and coordinate their response.
Crisis Management helps participants examine how their organisation prepares for disruption and responds under pressure. Through scenario-based discussion and practical planning exercises, participants explore how to assess emerging situations, clarify decision-making responsibilities, communicate known facts and uncertainties, and escalate issues to the appropriate people. They also consider how to maintain essential operations and learn from an incident after the immediate pressure has passed. The focus is on building a more coordinated, accountable approach to readiness, response, and recovery.
Planning your programme
Can the programme be customised?
Yes. We begin with a discussion of your business priorities and capability gaps, then adapt examples, exercises and case discussions to your team’s context. The final scope is agreed in your proposal.
How many people can attend?
Share your expected participant count and their roles when you enquire. We will recommend a group size and facilitation approach suited to the activities and learning objectives, and confirm these in the proposal.
Where will the training take place?
Tell us your preferred location and whether you have a training room. Venue, equipment, delivery format and any associated costs are agreed before booking.
How do I request an outline or proposal?
Use “Request course outline” on this page. The enquiry form will include the programme name. Add your participant count, preferred dates and the workplace challenge you want the training to address.
Is HRD Corp funding automatic?
No. Eligibility depends on the employer, the registered programme, grant approval and the applicable HRD Corp requirements. Confirm the specific programme and grant conditions before booking; claimable does not guarantee approval or reimbursement.
Check the current HRD Corp Claimable Courses requirements before confirming your training arrangements.