Speak and Communicate with Impact
Look closely at most workplace problems, missed deadlines, duplicated work, tension between teams, a customer who walks away, and underneath you'll usually find a communication problem. It rarely announces itself; it hides as "they should have known" or "I thought I was clear." Across banking, aviation, and telecommunications, the same handful of everyday habits, not listening, vague messages, poor tone, quietly cost teams trust, time, and results.
This 1-day immersive programme shifts participants from reactive talkers to confident, trusted communicators. Grounded in behavioural communication models, active listening science, and storytelling frameworks, participants learn to speak with clarity and confidence, listen in a way that builds trust, flex their style across different personalities, and handle the conversations most people avoid, turning communication into a repeatable source of influence at work.
Planning your programme
Can the programme be customised?
Yes. We begin with a discussion of your business priorities and capability gaps, then adapt examples, exercises and case discussions to your team’s context. The final scope is agreed in your proposal.
How many people can attend?
Share your expected participant count and their roles when you enquire. We will recommend a group size and facilitation approach suited to the activities and learning objectives, and confirm these in the proposal.
Where will the training take place?
Tell us your preferred location and whether you have a training room. Venue, equipment, delivery format and any associated costs are agreed before booking.
How do I request an outline or proposal?
Use “Request course outline” on this page. The enquiry form will include the programme name. Add your participant count, preferred dates and the workplace challenge you want the training to address.
Is HRD Corp funding automatic?
No. Eligibility depends on the employer, the registered programme, grant approval and the applicable HRD Corp requirements. Confirm the specific programme and grant conditions before booking; claimable does not guarantee approval or reimbursement.
Check the current HRD Corp Claimable Courses requirements before confirming your training arrangements.