The Automotive Aftersales Manager Masterclass
Aftersales operations, spanning workshop service, parts, and body & paint, typically generate the majority of a dealership's net profit, yet they are frequently managed with less rigor than new vehicle sales. Many Aftersales Managers rose through technical or advisor ranks and were never equipped with the leadership, financial, and process disciplines the role now demands.
This 2-day immersive program equips Aftersales Managers to lead their teams with confidence, plan workshop capacity and parts inventory with precision, read and act on segmental P&L and absorption ratio data, and protect customer satisfaction and compliance standards, converting the workshop from a cost center into a disciplined, benchmarked profit engine.
Planning your programme
Can the programme be customised?
Yes. We begin with a discussion of your business priorities and capability gaps, then adapt examples, exercises and case discussions to your team’s context. The final scope is agreed in your proposal.
How many people can attend?
Share your expected participant count and their roles when you enquire. We will recommend a group size and facilitation approach suited to the activities and learning objectives, and confirm these in the proposal.
Where will the training take place?
Tell us your preferred location and whether you have a training room. Venue, equipment, delivery format and any associated costs are agreed before booking.
How do I request an outline or proposal?
Use “Request course outline” on this page. The enquiry form will include the programme name. Add your participant count, preferred dates and the workplace challenge you want the training to address.
Is HRD Corp funding automatic?
No. Eligibility depends on the employer, the registered programme, grant approval and the applicable HRD Corp requirements. Confirm the specific programme and grant conditions before booking; claimable does not guarantee approval or reimbursement.
Check the current HRD Corp Claimable Courses requirements before confirming your training arrangements.